cck22's Privacy Policy
This policy provides a complete explanation of how your personal information is collected, why it is used, and how it is kept secure.
Purpose of This Policy
cck22 is an online entertainment platform operated for users in Bangladesh. We believe your privacy is a fundamental right. The purpose of this privacy policy is to clearly explain under what circumstances cck22 collects your personal information, why it is used, how long it is retained, and with which third parties — if any — it is shared.
This policy applies to the cck22 website, mobile browser version, and all associated digital services. By using the platform, you are considered to have agreed to the terms described in this policy. If you do not agree with these terms, please refrain from using the service.
Information You Provide Directly
When you create an account on cck22, log in, or contact the support team, we may collect the following information:
- Full name and date of birth
- Valid email address
- Mobile number
- Payment details (bKash, Nagad, Rocket, Upay, or bank account information)
- Documents required for identity verification (copy of national ID or passport)
- What you write or send during communications
Automatically Collected Information
When you browse the cck22 platform, certain information is collected automatically. This includes:
- IP address and device type
- Browser and operating system information
- Logs of which pages were visited on the website and for how long
- Session cookies and tracking tokens
- Referral source (where you came from before arriving at the site)
Why Your Information Is Used
cck22 uses your information only for specific and legitimate purposes. The main reasons we use your data are:
- Account creation, verification, and management
- Processing deposit and withdrawal transactions
- Delivering bonuses and promotional offers correctly
- Fraud prevention and security assurance
- Providing customer support services
- Meeting legal obligations and resolving disputes
- Improving platform functionality
- Taking responsible gaming measures
We do not sell your information to third parties for marketing or promotional purposes without your consent.
Who May Receive Your Information
cck22 shares your personal information with third parties only to a limited extent and only in defined circumstances. These parties are:
- Payment processors (bKash, Nagad, Rocket, Upay, and banks) — to complete transactions
- Identity and age verification service providers
- Technology partners who manage the platform's infrastructure
- Legal authorities — if required by court order or legal obligation
All our technology partners are bound by contract and may not use your information for their own purposes. They are given access to your data solely to carry out specific tasks on behalf of cck22.
Sale of Data Prohibited
cck22 never sells your personal information. Your data is not transferred to advertisers, data brokers, or unrelated commercial entities. This commitment is the foundation of our users' trust.
How Long Your Data Is Kept
cck22 retains your information for as long as your account is active. After an account is closed, we may retain data for a defined period as required by legal obligations, dispute resolution, or fraud prevention. Once that period ends, data is securely deleted or anonymised in a way that makes identification no longer possible.
Security Measures
cck22 follows industry-standard technical practices to protect your information. Our security framework includes:
- SSL/TLS encryption — protection during data transmission
- Encrypted database storage
- Two-Factor Authentication support
- Regular security audits and penetration testing
- Access controls — only authorised staff can view personal information
- Real-time monitoring to detect suspicious activity
Your Control Over Your Information
Every registered user of cck22 holds the following rights:
- The right to view your stored information and receive a copy
- The right to request correction of inaccurate or outdated information
- The right to request deletion of your data under certain circumstances
- The right to object to processing
- The right to opt out of marketing communications
- The right to data portability — meaning the right to receive your data in a machine-readable format
To exercise any of these rights, please contact our support team. We will process your request within a reasonable timeframe.
Right to Close Your Account
You may close your account at any time. Once a closure request is made, we will no longer actively process your information. However, for legal reasons, some data may remain in our archives for a defined period.
What Cookies Are and How We Use Them
Cookies are small text files stored in your browser. cck22 uses three types of cookies:
- Essential cookies: maintain your login state, session, and security tokens — the platform cannot function without these
- Functional cookies: remember your preferred language and settings
- Analytical cookies: help us understand which parts of the website are used most — this supports service improvement
You can control or disable cookies through your browser settings. However, disabling essential cookies may limit some functionality.
Policy Regarding Users Under 21
cck22's services are intended only for individuals aged 21 or older. We do not knowingly collect any personal information from minors. Age verification during registration is a mandatory step for us. If we become aware that a minor has created an account using false information, we will immediately close that account and delete the associated data.
How You Will Be Notified of Changes
cck22 may revise this privacy policy for business or legal reasons. For any significant changes, we will:
- Update the "Last Updated" date at the top of the page
- Send a notification email to registered users
- Display a clear banner on the platform where necessary
Continued use of the platform after changes are made will be considered acceptance of the updated policy. If you do not agree with the changes, the option to close your account remains available at any time.
Get in Touch With Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact cck22's support team. We provide assistance in both Bengali and English, seven days a week, 24 hours a day.
Chat with us directly via the platform's live chat